Return & Exchange Policy

At SAAIR, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase or require a different size, we are here to help.

Exchange Eligibility (7-Day Window)
* You may request an exchange within 7 days of receiving your order.
* Items must be unworn, unwashed, undamaged, and returned in their original packaging with all brand tags intact.
* Proof of purchase (order number or invoice receipt) is required.

 Non-Returnable / Non-Exchangeable Items
* Items purchased on clearance sale or promotional flash sales are final sale.
* Items damaged due to mishandling or washing instructions not being followed will not be eligible for exchange.

How to Request an Exchange
1. Contact our Customer Care team via Email at support@sarantariq38@gmail.com or WhatsApp within 7 days of delivery.
2. Provide your Order ID, reason for exchange, and desired size/item replacement.
3. Once approved, ship the package back to our designated warehouse address.

 Return Shipping Costs
* Customers are responsible for paying their own return shipping fees unless the item sent was defective, incorrect, or damaged upon arrival.